Your point about "the distinction that makes a distinction" is very nicely made.
When I joined Hertz Rent a Car in 1970, or whenever it was, the Big Boss in the States was a guy called Robert L. Stone. In my office in South London, I had a little plaque on my desk. It read "The opportunity for distinction lies in doing ordinary things extraordinarily well" with Robert L. Stone's signature beneath.
Another lovely read, Walter. Thank you.
Your point about "the distinction that makes a distinction" is very nicely made.
When I joined Hertz Rent a Car in 1970, or whenever it was, the Big Boss in the States was a guy called Robert L. Stone. In my office in South London, I had a little plaque on my desk. It read "The opportunity for distinction lies in doing ordinary things extraordinarily well" with Robert L. Stone's signature beneath.
Your piece reminded me of that.
"... doing ordinary things extraordinarily well" -- I like that :-)